Premium
Availability: 24 hours × 7 days
- Sev-115 minutes
- Sev-230 minutes
- Sev-360 minutes
- Sev-41 business day
Best for mission-critical production systems with strict uptime requirements.
Choose the right level of support for your team. Every engagement starts with a free 30-minute assessment call — no commitment required.
Know exactly what's wrong — and what to fix first.
You get a thorough, expert review of your entire database setup. We dig into query performance, indexing strategy, replication health, backup reliability, security posture, and your monitoring coverage. You receive a detailed written report with prioritised recommendations you can act on immediately — whether you engage us further or hand it to your engineering team.
Your database is getting slower, you're scaling fast and worried about what you'll hit next, you've never had a proper DBA review, or you're preparing for a funding round or compliance audit and need confidence your data layer is solid.
A senior DBA in your corner — without the full-time cost.
Your dedicated monthly retainer gives you ongoing access to expert database support, proactive monitoring, and priority response when something goes wrong. Think of it as having a senior DBA team on your side — without the cost and overhead of a full-time hire. We handle the database layer so your engineers can focus on building product.
Your engineering team is great at building features but nobody has deep database expertise. You've had database incidents you couldn't resolve quickly. You're scaling and need someone watching the data layer proactively.
Production is down. We can fix it.
Database emergencies don't wait for business hours. When your production database is down, replication has broken, or you're facing catastrophic performance degradation, you need senior DBA experts who can diagnose and resolve the issue fast — not a support ticket queue. We've handled PostgreSQL and MySQL emergencies for companies at every scale. We engage immediately and work until the issue is resolved.
You're facing a production database outage, critical performance failure, data integrity issue, failed migration, or replication breakdown. Every minute of downtime costs you money — getting this fixed fast is worth far more than the engagement cost.
Choose the support tier that fits your system criticality. Each plan includes clearly defined severity-based response targets so your team knows exactly what to expect.
Availability: 24 hours × 7 days
Best for mission-critical production systems with strict uptime requirements.
Availability: 24 hours × 7 days
Balanced coverage for growing SaaS teams that need reliable response without enterprise overhead.
Availability: 8 hours × 5 days
Good fit for stable systems where most support requests are non-urgent.
Larger scoped engagements with clear deliverables and fixed or estimated pricing.
Full-service database migration: Oracle → PostgreSQL, MySQL → PostgreSQL, on-premise → AWS RDS or Aurora, or version upgrades. Includes assessment, migration plan, dry runs, cutover strategy, and post-migration validation. Quoted individually based on database size and complexity.
Designing your database layer for a new product, planning for scale, choosing between PostgreSQL and MySQL, evaluating managed services vs self-hosted, or designing a multi-region HA strategy? We provide expert architectural guidance with clear tradeoff analysis and a written recommendation document.
Not sure if the investment is worth it? Every new client relationship starts with a free 30-minute database assessment call. If after that call you choose to proceed with any paid service, we offer a satisfaction guarantee on your first engagement: if you're not happy with the deliverables, we'll revise them until you are — or refund you in full. We're building long-term client partnerships, not chasing one-off transactions.